Connecting the device to the WIDEX REMOTE CARE app
When you receive the device, your hearing care professional will have
prepared it for you. After you receive the device, it has to be connected to
the WIDEX REMOTE CARE app before you use it. If the device has already
been connected to the app, you can skip this section.
To connect the device to the app, do as follows:
1. Download the WIDEX REMOTE CARE app
2. Open the app
3. Follow the instructions in the app
NOTE
When connecting the device to your app, please make sure that your
smartphone is not connected to any other devices via Bluetooth.
If the device does not turn on, please recharge it before trying again.
Using the device ‒ see illustration 3
Turn on the device and place it around your neck.
Make sure that your smartphone is connected to the internet.
Go to the WIDEX REMOTE CARE app on your smartphone.
Your hearing care professional will connect to your hearing aids from the
clinic via the fitting software and the fitting device. Your hearing care pro-
fessional is now in control of your hearing aids.
Follow the instructions from your hearing care professional through the
app.
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