Ducati PRO-I EVO Kullanım kılavuzu



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e-scooters

user manual

English .........................................02

Italiano .........................................26

Español........................................50

Français ....................................... 74

Deutsch .......................................98

Polski ......................................... 122

Čeština....................................... 146

Slovenčina................................. 170

Türkçe ........................................ 194

Ελληνικά .................................... 218

Slovenščina............................... 242

Srpski......................................... 266

Nederlands ................................ 290

يب

�رع....................................................314

Български..................................339

02

User manual

Instructions translated from the original Italian

Thank you for choosing this product.



warranty, please contact your dealer or visit the website www.ducatiurbanemobility.com

English

This manual is valid for the following electric scooters:

Pro-I Evo (Black Edition / White Edition), Pro-II Plus, Pro-II Evo, Pro-III

1. Safety instructions

2. Package contents and assembly

3. Product overview



5. Command information / Control panel

6. Quick guide

7. Folding and carrying



9. Storage, maintenance and cleaning

10. App configuration

11. Technical data sheet

12. Troubleshooting

13. Liability and general terms of warranty

Contents

03

1. Safety instructions

CAUTION

IMPORTANT! Read and follow the instructions carefully before using the item. Keep this manual for future reference or new

users.

Take the time to learn the basics of the procedure to avoid severe accidents that may occur in the first few months. Contact



The company assumes no direct or indirect responsibility arising from misuse of the item, non-compliance with both the

highway code and the instructions in the manual, accidents or disputes caused by non-compliance or illegal activity.

This product is to be used for recreational purposes, by one person only and without passengers, therefore it cannot be used

by more than one person at a time.



objects, towing other vehicles or trailers.

The electric scooter must be used carefully, always respecting the rules imposed by the Highway Code of the country where

it is used, in order to avoid dangerous situations andto take the utmost care of yourself and others.

Driving requirements:

Scooter model Pro-I Evo

black edition

Pro-I Evo

white edition

Pro-II Plus Pro-II Evo Pro-III

Product code

without indicators DU-MO- 210001 DU-MO- 210004 DU-MO- 210005 DU-MO- 210009 MN-DUC-PRO3

Product code with

indicators included

DU-MO- 210011

DU-MO-220004 -DU-MO- 210010

DU-MO-220008

DU-MO- 210012

DU-MO-220005

DU-MO- 210013

DU-MO-220006

Product code with

two brake controls - DU-MO-220019 DU-MO-220020 DU-MO-220022

DU-MO-220013 DU-MO-220021

MIN weight (Kg) 30 30 30 30 30

MAX weight (Kg) 100 100 100 100 100

MIN age *14 14 14 14 14

MAX age *65 65 65 65 65

MIN height (cm) 120 120 120 120 120

MAX height (cm) 200 200 200 200 200

* Before using the product, check and follow local regulations regarding the minimum age of the driver, restrictions on the

type of drivers who can use the product and on the use of the product itself.

IThe A-weighted emission sound pressure level (noise) at the rider’s ear is less than 70dB(A).

Symbols identifying the safety warnings



of the reader/user to the proper, safe use of the item.

CAUTION

04

CAUTION



Highlights the rules to follow to prevent damage to the item and/or prevent hazardous situations from arising.

DANGER

Residual risks



material damage.

General warnings

CAUTION





other vehicles, obstacles or persons. Misuse of the item or non-compliance with the instructions provided in this manual may

cause severe injury.

This product is an electric vehicle. The faster you ride, the longer the braking distance. Emergency braking on slippery,

muddy, wet or icy roads may result in wheel spin and loss of balance. Adequate speeds and safety distances from other

vehicles or pedestrians must be adhered to. Take extra care when riding on unfamiliar roads. Do not open the kickstand

when using the item, risk of severe personal injury and damage to item.

CAUTION

On wet roads, the braking distance increases and the grip decreases compared to dry roads!

Drive more carefully, keep a safe distance!

For personal safety, wear a helmet, and knee and elbow pads to protect against falls and injuries while riding the item. When

allowing others to use the item, ensure that the rider wears the safety equipment and explain the operation of the vehicle.

To avoid injury, do not allow other persons to use the item if they do not know how to use it. Wear shoes before using the

item.



operations.

When riding, take special care to not frighten children or pedestrians. When passing behind them, warn them by sounding

the horn and slow down using the minimum speed of 6km/h.

Instructions and warnings on rider behaviour

Conditions Appropriate/intended use Improper use

Riders One More than one person, with children

or animals

Safety equipment Helmet, knee pads, elbow pads, reflective vest No safety equipment

Pre-riding check

Prior to each use, check brakes and any

wear, check tyre pressure (see side of tyre

for recommended value), wheel wear,





Never checking the item prior to use

If any unusual noises or faults are detected,

do not use the item and contact your





Using the item when noise or faults

are present

Conditions Appropriate/intended use Improper use

Walking while pushing

the item

Not accelerating 

Pushing while walking across pedestrian

crossings

Riding the vehicle on pedestrian

crossings

In pedestrian areas when not in pedestrian

mode (6 km/h)

Riding the vehicle in pedestrian areas

when not in pedestrian mode (6 km/h)

In overcrowded areas Riding the vehicle in overcrowded

areas

Stationary

The person riding the item must be able to

easily place both feet on the ground while

holding the handlebars at the correct height

Not being able to keep the item

stationary and balanced.



or stationary

No objects hanging from handlebars

Objects hanging from handlebars

result in instability and may impede

manoeuvring

Riding with both hands on handlebars. One-handed or hand-free riding

Not using devices such as phones,



Using devices such as phones,



headphones

Riding with both feet on the footrest



Riding with one or both feet outside

the footrest

It is prohibited to place or amass

weight on the rear mudguard.

Riding with helmet and protective

equipment

Riding without helmet and protective

equipment

Riding under normal

conditions

Riding on easily accessible, smooth and

compact roads, avoiding areas with intense





Riding on motorways, long-distance

roads

Riding on busy roads

Riding on pavements

Riding in overcrowded areas

Riding on very rough roads

Riding near: ravines, escarpments,

harbours, sea, lakes or rivers

Complying with local regulations and the

highway code

Failure to comply with regulations and

the highway code

Looking ahead and watching out for

obstacles, vehicles or nearby pedestrians Becoming distracted while riding

Changing direction, making sure to be seen,

moderating speed

Changing direction abruptly at high

speed without making sure that you

have been seen

Anticipating the route and moderating speed

while observing the highway code and those

that are the most vulnerable

Braking and cornering at the same

time makes the vehicle unstable

Using direction indicators, if included on

the item Not using direction indicators

Slowing down when pedestrians are present Accelerating or maintaining a constant

speed when pedestrians are present

Using pedestrian mode in pedestrian areas

(6 km/h)

Riding without using pedestrian mode

in pedestrian areas (6 km/h)

Warning others of your presence by using

the bell

Not warning others of your presence

by using the bell

06

Conditions Appropriate/intended use Improper use

Uneven road conditions:

speed bumps/ steps/rough



Riding at moderate speeds High-speed riding





Accelerating over bumps or ditches,

going down steps, jumping over

obstacles, climbing pavements, riding

harshly.

Behaviour: around bends,

down slopes, in the presence

of nearby obstacles, vehicles

and pedestrians

Keeping at a safe distance Not observing safety distances

Ceasing to accelerate Accelerating

Riding at moderate speed and braking safely Riding at high speed, braking

suddenly



obstacles Traversing beneath high obstacles

Visibility conditions

Only ride if there is enough light to ride

safely. When riding in unfavourable lighting

conditions (from half an hour following

sunset, throughout the entire period

of darkness and even during the day, if

weather conditions preclude road visibility,

when driving through tunnels), remember

to switch on the item’s lights and wear a

reflective vest, belts or bands.

Riding in unfavourable lighting



using a reflective vest, belts or bands

Weather conditions Driving in optimal conditions (no rain)

Driving in adverse conditions: in

the rain, in case of snowfall, in the

presence of ice or mud on the road, in

case of strong wind and fog.

Parking

In designated areas without impeding

movement of vehicles or pedestrians

Everywhere, impeding movement of

vehicles or pedestrians



maintained



ensuring stability





Leaving the item switched on,





acrobatics NO

YES

Riding near: ravines, escarpments,

harbours, sea, lakes or rivers

Riding through puddles

Racing with other vehicles

Subjecting the item to

forceful impact NO

YES

jumping over object or persons,









controls.

Check that all vehicle components are in place and securely fastened.

Check tyre wear and pressure (see side of tyre for recommended value).

Check the wear of the brakes and cables.

07

DANGER



Assembled item, the handlebar must be installed using the special screws contained in the package.

Model Reference picture In the package Handlebar assembly

Pro-I Evo Black

edition

Pro-I Evo White

edition

Accessories:

- Allen wrenches

- 4 screws forhandlebars

- Spare air chamber

- Spare sticker

- Tyre inflation adapter

- Charger 

without tightening them, then

use the hex wrench supplied to

tighten them and secure the

handlebars.

Pro-II Plus

Pro-II Evo



- Allen wrenches

- Components for handlebar

assembly (hook, plastic



- Tyre inflation adapter

- Charger

Steps:

1. Open the kickstand

2. Pick up the handlebar, place

the lever in the closed position

and lower the safety ring.

3. Install the handlebar on



4. Install the hook (see photo)

by approaching it to the rod,

making sure that it is aligned



the screws.



outside into the hole located

under the control panel.

6. Tighten the screws.

7. Align the plastic plate (see

photo) with the second hole/

profile of the control panel,



screw.

2. Package contents and assembly

08

Model Reference picture In the package Handlebar assembly

Pro-III

Accessories:

- Allen wrenches

- Components for handlebar

assembly (hook, plastic



- Tyre inflation adapter

- Charger

- 2 RF Keys for scooter

ignition

Method:

1. Open the kickstand

2. Pick up the handlebar, place

the lever in the closed position

and lower the safety ring.

3. Install the handlebar on



4. Install the hook (see photo)

by approaching it to the rod,

making sure that it is aligned



the screws.



outside into the hole located

under the control panel.

6. Tighten the screws.

Method:

• Take the item out of the packaging

• Open the kickstand and check that the item is stable

• Open the handlebar stem and secure it by closing the lever of the closing mechanism

• Connect the display power cable to the main wiring (if necessary)

• Install the handlebar on the stem (do not crush the cables)

• Tighten the screws on the stem using the wrench supplied

• Adjust the stem closing mechanism*

09

Model Reference picture * Adjustment

Pro-I Evo black &

white edition

Wobbly handlebar stem

If the handlbar stem is wobbly, you can tighten

the screws on the folding system using the

wrench supplied.

Pro-II Plus

Pro-II Evo

Pro-III

Adjust the handlebar:

If the handlebar stem vibrates during use, adjust

the screw by means of the hexagon wrench as

illustrated in the figure.

CAUTION



assembly or adjustments occur, do not ride the vehicle and contact your dealer or visit www.ducatiurbanemobility.com for







integrity and cause damage. Remove any sharp edges caused by misuse, breakage or damage to the item. If any factory

defects, unusual noises or faults are detected, do not ride the vehicle and contact your dealer or visit

www.ducatiurbanemobility.com

10

closing mechanism

front headlight

drive wheel frame

footrest

safety clip

hub/motor

lock hook

display

accelerator

horn

brake lever

rear light

rear wheel

disc brake

lock hook

kickstand

brake light

disc brake

handlebar stem

accelerator

front light

motor

folding

mechanism



footrest

control panel

horn

brake

lock hook

kickstand

In the interest of technological development, the manufacturer reserves the right to modify the item with no prior notice

and this manual will not be automatically updated.

www.ducatiurbanemobility.com

Pro-I Evo (Black & White edition)

3. Product overview

Pro-II Plus

11

Pro-II Evo

Pro-III

closing mechanism

lock hook



lock hook

front headlight rear light

front headlight

rear wheel

display

front wheel frame kickstand

footrest

safety clip

accelerator

horn



right brake lever

motor

rear disc brake

front disc

brake

lock hook

kickstand

lock hook

rear ligh

rear wheel

display

frame

footrest

safety clip

accelerator

horn

brake lever

hub/motor

disc brake

closing mechanism

front headlight

drive wheel

12

CAUTION





- Open the kickstand



Modello Immagine di riferimento Istruzioni

Pro-I Evo

(black

and white

edition)

Pro-II Plus

Pro-II Evo



1. Open the rubber cap on the charging socket





socket.





CAUTION

The red light on the charger will turn green when

charging is complete.

Pro-III



waterproof cover.



and open the kickstand.

2. Turn the Ducati logo,

open the waterproof

cover, then connect

the charger to the





CAUTION

Charge the device before the first use. We



and before storing it. It is advisable to allow

the vehicle to discharge completely to prevent



CAUTION

The red light on the charger will turn green when

charging is complete.



4. 

13

CAUTION

Model  Output voltage Charging time

Pro-I Evo

(black & white edition) XHK-916-42015 42V – 1.5A 4 h

Pro-II Plus XVE063-4200150 42V – 1.5A 4 h

Pro-II Evo XVE063-4200150 42V – 1.5A 7 h

Pro-III XVE063-4200150 42V – 1.5A 8 h

Using another type of charger may damage the scooter or entail other potential risks.

Never leave the product unsupervised while it is charging. Do not switch the product on while it is charging.



scooter to cool for an hour before recharging.



hazards.











charged.







mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of



and user maintenance shall not be made by children without supervision.









compliance with all applicable regulations.



DANGER















environments containing explosive gases or flames.





14

Model

Pro-I Evo

(black and

white edition)

1. Speedometer: displays the current speed

of the scooter.



indicated by 5 bars.

3. Headlights: Headlight warning light.

4. Bluetooth: Bluetooth light.

5. SPORT mode: The display will show

SPORT (up to 25km/h).

6. COMFORT mode: The display will show

D (up to 20km/h).

7. ECO mode: The display will show E (up to

6km/h).

8. Cruise Control: Speed control. It is



maintained for a few seconds.

9. Pedestrian mode: 6km/h

10. Fault: If on, check for a possible

solution by consulting the error code

table









- E: up to 6 km/h

- D: up to 20 km/h

- SPORT: up to 25 km/h

CAUTION

The accelerator is activated once the speed of travel exceeds 3 km/h.



time a warning buzzer also sounds 6 times.

5. Command information / Control panel

15

Modello

Pro-II Plus

Pro-II Evo

Pro-III

1. Speedometer: displays the current speed of the scooter.



3. ODO: Total distance travelled.

4. TRIP: Single trip distance.

5. Headlights: Headlight warning light.

6. SPORT mode: The display will show S+. (up to 25 km/h).

7. COMFORT mode: The display will show D. (up to 20km/h).

8. ECO mode: The display will show ECO. (up to 15 km/h).



maintained for a few seconds.

10. Bluetooth

11. PEDESTRIAN mode (up to 6km/h)

Electricity display

7 bars More than 38V

6 bars 37-38V

5 bars 36-37V

4 bars 35-36V

3 bars 34-35V

2 bars 33-34V

1 bars Less than 33V

16





• Brake (C): press and hold to brake







CAUTION

The accelerator is activated once the speed of travel exceeds 3 km/h.

Model

Pro-III

The Ducati PRO III features a motor block integrated into the system that needs to be unblocked



RF KEY: Approach the RF key (supplied) to the display to activate the electric scooter.





17

Indicatori di direzione (se presenti)

Models *

Pro-I Evo black

edition

Pro-II Plus

Pro-II Evo

Pro-III





The direction indicators are required to provide early warning of any change in direction while

riding.



CAUTION

Before each use of the product, check the correct operation of the direction indicators.

• Prior to using the item for the first time, charge to 100%.

• Check tyre pressure (see side of tyre for recommended value). If the item does not reach at least 60% of the declared kms,

or the maximum speed within the first 3 months of use, it is likely that the wheels have deflated once more. In this case,

restore pressure as indicated.

• Check and adjust the brakes.

• Turn on the display.



• Hold the handlebar firmly using both hands. Step onto the footrest with one foot and use the other to give yourself a

gentle push and accelerate.

6. Quick guide

18

CAUTION

the accelerator is activated once the forward speed exceeds 3 km/h. For safety reasons, the item is initially



• When riding the item, tilt the body in the riding direction during a turn and slowly turn the handlebars.

• To stop the item, release the accelerator, pull the brake lever.



• Prior to each use, check brakes and any wear, check tyre pressure (see side of tyre for recommended value), wheel wear,



Brake lever adjustment

Brake levers

Refer to point A (see photo) to adjust the position of the brake lever, if

necessary.

Regolazione dei freni

Adjusting the brake calliper

If the brake is too tight or too loose, use the hex

wrench to loosen the nut (A), then adjust the brake

  



and then, retighten the nut (A). If the wire is too loose



be necessary to adjust the (fixed) brake pad by means



         

away (see picture).

Check the correct alignment between the brake caliper

and the disc. Use screws C and D to adjust the position

/ alignment on the disc, if necessary.

19

CAUTION

the accelerator is activated once the forward speed exceeds 3 km/h. For safety reasons, the item is initially



• When riding the item, tilt the body in the riding direction during a turn and slowly turn the handlebars.

• To stop the item, release the accelerator, pull the brake lever.



• Prior to each use, check brakes and any wear, check tyre pressure (see side of tyre for recommended value), wheel wear,



Brake lever adjustment

Brake levers

Refer to point A (see photo) to adjust the position of the brake lever, if

necessary.

Regolazione dei freni

Adjusting the brake calliper

If the brake is too tight or too loose, use the hex

wrench to loosen the nut (A), then adjust the brake

  



and then, retighten the nut (A). If the wire is too loose



be necessary to adjust the (fixed) brake pad by means



         

away (see picture).

Check the correct alignment between the brake caliper

and the disc. Use screws C and D to adjust the position

/ alignment on the disc, if necessary.



the footrest and fasten it.



Closing

closing mechanism: press the red hook and pull the lever

outwards (see picture), move the handlebar stem inwards

and make sure it is locked.

Opening: Unlock the handlebar stem from the mudguard:



stem all the way and lock it in place by pushing the lever

inwards.Switch on the electric scooter.

Always carry the scooter with one or both hands holding the

handlebar stem.



         

handlebar rod with your hand, then pull the lever and

align the handlebar hook with the hook located on the rear

mudguard.



hands.



CAUTION



dropped, the item may cause severe injury and damage.

7. 

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